Terms, Privacy & Other Policy
This following statement applies to the website of:
For UK see: Terms and Conditions applicable to our UK Centre
Dr. P. Banerji's Homeopathic Clinic & Telemedicine Centre
145 Rash Behari Avenue, 4th Floor,
Kolkata - 700026,
West Bengal India
Of the information we do collect, we allow our visitors the following access to the information:
Access is given to all collected information.
We may collect information for the following purpose(s)
* Website and system administration.
* Research and development.
* Tailoring the website for its visitors.
* Building records of visitors without linking identifying information to the records for the purpose of research, analysis and reporting.
* Building records of visitors without linking identifying information to the records for the purpose determining visitors habits, interests or characteristics in order to make decisions that may directly affect the visitor.
* Building records of visitors for the purpose of research, analysis and reporting.
* Building records of visitors for the purpose determining visitors habits, interests or characteristics in order to make decisions that may directly affect the visitor.
* Contacting our visitors (except via telephone) for promotion of the site or products.
* Preserving social history as governed by existing law or policy.
* Contacting our visitors via telephone for promotion of the site or products
* Who has access to the information we collect?
* Duration of information kept:
Information is retained to meet a stated purpose, but the retention period may be longer because of a legal requirement or liability.
* If you believe that our website has collected incorrect information or if you would like to dispute any information, please contact us using the address at the top of this page.
Terms of Availing our Services
Using the website or availing/buying any of the services or goods on it means accepting the following terms:
People must avail our Clinic & Telemedicine Services only under the following circumstances:
* Those who feel that the current state of the art in conventional or even alternative medicine accessible to you is inadequate to deal with your condition.
* If you feel that applying the conventional options would have side-effects many of which are already acknowledged by the producers of products or the Healthcare Authorities.
* Those who want to avoid surgery - whether it is a minor one like Tonsillitis or something more serious like Ovarian cyst where you perceive the risk of such a procedure outweigh the potential benefits.
* If you want to avail of completely side-effect free treatment as our remedies are made from Highly Diluted substances Natural Substances that are incapable of causing any harm.
* If the patient is not able to undergo the conventional treatment options like Surgery, Chemotherapy or take strong conventional medicines on account of his/her health condition.
* That you have decided to go for Homoeopathic treatment and are convinced from your own assessment that we are the most experienced and well proven Homoeopathic healthcare service provider in the world who also have the expertise to deliver the treatment swiftly through our Clinics & Telemedicine anywhere in the world or via a face to face consultation in a location accessible to you.
Regarding Face to Face Meeting with our Medical Officers:
* Please note that any and all treatments are delivered by the medical team at all our Clinics & Telemedicine Centre. Any interaction you have with Dr. Paramesh Banerji is for the sake of discussion only to gain insight from his experience with Homoeopathy that has been carried down the generations. Any payments for such meetings will be for this discussion only and will not contive about your condition in the context of his knowledge of Homoeopathy. Any payment for treatment as the actual prescriptions are made by the medical team and the treatment is delivered by them.
* By agreeing to meet Dr. Paramesh Banerji that you have considered all other Homoeopathic options and only then wanted to understand his perspective about your condition in the context of his knowledge of Homoeopathy.
The Users also understand the following:
* We do not guarantee any specific outcome or give any time frames of success for any of our treatment as guarantees are not possible in any branch of medicine and our's is no different.
* The health care services offered by our organisation may not be legally acceptable under many circumstances and hence cannot under any circumstances be challenged legally for its efficacy or otherwise.
* There can be delays or absence of responding to service requests medical or otherwise because of time-zone differences, load on our service, or even technical reasons related to computing or communication infrastructure in public or private domains.
Medicines Delivery & Shipping Policy (India)
* Dr.P. Banerji's Homoeopathic Healthcare Pvt. Ltd. do not produce medicines.
* Advanced Homeopathic medicines, which are suggested by our medical team currently are not available in the open market. It can only be purchased from our Pharmacy. Our Pharmacy Department arranges delivery of these medicine for patients who are availing our treatment through Telemedicine. Delivery of medicines from our Pharmacy is limited to India only. There are certain neighbouring countries of India where delivery are possible.
* Payments are collected for medicines and packing & shipping charges before arranging the delivery.
* We use the following courier services in India: FedEx, Bluedart, DTDC and also Indian Postal Services. We always choose the best option depending on the delivery address.
* Time of delivery vary from address to address depending on the services availability of the above courier service providers. We always try to ship the medicines upon receiving the payment on the same day or the immediate next working day.
Medicines Delivery & Shipping Policy (International)
* Dr. P. Banerji's Homoeopathic Healthcare Pvt. Ltd. do not produce medicines.
* Advanced Homeopathic medicines suggested by our medical team to be purchased from www.pblifesciences.com only. It's an FDA registered facility in New Jersey, USA. Processing of orders and arranging the delivery of medicines will still be co-ordinated by us.
* Import of medicines for personal use maybe subject to Import duty, delays or restriction in certain countries. By availing our services you confirm to understand this and also confirm to take the full responsibility to pay any dues such as Import duties or any local taxes as applicable and meet other local criteria or additional document to clear the shipment at your end.
Payments & Refunds
* Payments for Telemedicine Registration charges can be cancelled up to 1 hour after making the same or before a response is received from the organisation - whichever is earlier.
* Clinic appointment charges cannot be refunded. The modification of the timing of the appointment can be made at least two weeks prior to the appointment time. Such modification would be allowed only once.
* Medicines once shipped from our end cannot be refunded or returned.